Rheem Performance Platinum Water Heater Manual: A Comprehensive Guide
This manual details the Rheem Performance Platinum, a super-efficient, Energy Star certified heater, offering tax credit eligibility and smart EcoNet app control.
The Rheem Performance Platinum water heater represents a significant advancement in home comfort and energy savings. This high-efficiency model isn’t just about providing hot water; it’s about doing so intelligently and sustainably. As an Energy Star certified unit, it qualifies for substantial federal tax credits – up to $2000 – and potential local utility rebates, making it an economically sound choice.
Furthermore, its integrated Wi-Fi connectivity and the intuitive EcoNet app empower users with unprecedented control over their hot water system, allowing for remote monitoring and adjustments.
Understanding the Key Features
The Rheem Performance Platinum boasts several standout features designed for optimal performance and user convenience. Its core strength lies in its exceptional energy efficiency, stemming from advanced heating technology. The integrated EcoNet system provides smart control via Wi-Fi, enabling remote monitoring of hot water availability and energy usage.
Users can also seamlessly switch between efficiency and performance modes, tailoring operation to their specific needs. A robust warranty – 10 years on the tank and 1 year for in-home labor – provides peace of mind.
Energy Efficiency and EcoNet App
The Rheem Performance Platinum excels in energy savings, earning Energy Star certification and qualifying for substantial federal tax credits – up to $2,000. Local and utility rebates may also apply, further reducing costs. Central to its efficiency is the EcoNet app, offering unparalleled control.
Through the app, users can monitor hot water usage, adjust settings, and select between efficiency or performance modes, optimizing energy consumption and ensuring comfort.
Energy Star Certification and Tax Credits
The Rheem Performance Platinum proudly carries the Energy Star certification, signifying its exceptional energy efficiency. This qualification unlocks access to significant financial incentives, including potential federal tax credits of up to $2,000.
Homeowners should also investigate local utility and state rebates, which can provide additional savings. Documentation regarding Energy Star status and eligible tax credits is readily available through Rheem’s resources.
Wi-Fi Connectivity and Remote Control
The Rheem Performance Platinum features integrated Wi-Fi connectivity, enabling seamless control and monitoring via the EcoNet app. Users can remotely check hot water availability, preventing unexpected cold showers.
Furthermore, the app allows for tracking energy consumption patterns and adjusting operational modes – selecting between efficiency or performance settings – directly from a smartphone or tablet, enhancing convenience and control.
Efficiency vs; Performance Modes
The Rheem Performance Platinum offers selectable modes to prioritize either energy savings or rapid hot water delivery. Efficiency mode maximizes energy conservation, ideal for periods of lower demand, reducing utility bills.
Performance mode prioritizes quick recovery and ample hot water supply, suitable for households with higher usage or simultaneous demands. Switching between modes is easily managed through the EcoNet app, providing flexible control.
Warranty Information
Rheem stands behind the Performance Platinum with a robust warranty package for peace of mind. This includes a comprehensive 10-year tank warranty, protecting against leaks and failures. Additionally, a 1-year in-home labor warranty is provided, covering service calls and repair costs during the first year of ownership.
Review the full warranty documentation for specific terms, conditions, and registration requirements to ensure complete coverage.
10-Year Tank Warranty Details
The 10-year tank warranty safeguards against defects in materials and workmanship leading to tank leakage. This coverage begins on the date of installation, requiring proper registration with Rheem. The warranty covers the cost of a replacement tank, but excludes labor, freight, or other associated expenses.
Specific limitations and exclusions apply; consult the full warranty document for complete details.
1-Year In-Home Labor Warranty
Alongside the tank warranty, Rheem provides a 1-year in-home labor warranty. This covers the cost of labor for qualified technicians to diagnose and repair covered defects during the first year of ownership. It offers peace of mind, supplementing the tank warranty by addressing installation or repair costs.
Terms and conditions apply; review the complete warranty documentation for specifics.
Model Variations and Sizes
The Rheem Performance Platinum series offers diverse options to suit various household needs. Currently available models include 50, 85, and 120-gallon capacities, catering to different family sizes and hot water demands. Excitingly, a new 175-gallon model is now available, expanding the range for larger homes.
These units can be shipped quickly, with Rheem covering shipping charges.
50, 85, and 120 Gallon Models
Rheem Performance Platinum water heaters are readily available in 50, 85, and 120-gallon tank sizes. The 50-gallon model suits smaller households, while 85 and 120-gallon options are ideal for medium to large families with higher hot water consumption. These models boast high BTU ratings, ensuring efficient heating.
Remember to check local regulations, especially in California and Utah, regarding Ultra-Low NOx emissions requirements.
New 175 Gallon Model Availability
Expanding the Performance Platinum line, Rheem now offers a substantial 175-gallon model. This larger capacity is perfect for very large families or homes with significant hot water demands, like those with multiple bathrooms or frequent guests. Shipping is available within days, with no deposit required.
Rheem covers shipping charges directly to your location, simplifying the acquisition of this high-capacity water heating solution.
Installation Considerations
Proper installation is crucial for optimal performance and safety. Rheem Performance Platinum models are available in both natural gas and electric versions, requiring appropriate fuel line or electrical connections. California and Utah residents, please note: certain models do not meet Ultra-Low NOx (ULN) emissions requirements and are prohibited for sale or installation in specific air quality districts.
Always verify local codes and regulations before proceeding with installation.
Natural Gas vs. Electric Models
Choosing between natural gas and electric Rheem Performance Platinum models depends on existing infrastructure and fuel costs. Natural gas models typically offer faster recovery times and potentially lower operating costs where gas is readily available. Electric models require appropriate electrical capacity – a dedicated circuit is often necessary.
Consider local utility rates when evaluating long-term expenses.
Ultra-Low NOx (ULN) Emissions Requirements (California & Utah)
California and Utah residents, please note: certain Rheem Performance Platinum models do not meet Ultra-Low NOx (ULN) emissions standards. Regulations prohibit the sale, shipment, or installation of non-compliant units within Air Quality Districts enforcing these rules.
Verify compliance before purchase and installation to avoid potential legal issues and ensure environmental responsibility.
Locating Key Information on the Unit
Essential details are found on the rating plate, typically positioned near the bottom of the Rheem Performance Platinum water heater. This plate provides crucial information for registration, warranty claims, and troubleshooting.
Specifically, locate the model number, date of manufacture, and serial number. These identifiers are vital when contacting Rheem customer support or ordering replacement parts, ensuring accurate assistance.
Identifying the Rating Plate
The rating plate is a metallic label affixed to the water heater, usually near its base. It’s a primary source of information about your Rheem Performance Platinum model. Look for a rectangular or square plate displaying various codes and specifications.
This plate isn’t easily missed; it contains vital data for warranty purposes, technical support, and understanding your unit’s capabilities. Carefully note its location for future reference.
Decoding the Model Number, Date of Manufacture, and Serial Number
The model number identifies your specific Rheem Performance Platinum configuration, crucial for ordering parts or accessing tailored support. The date of manufacture indicates when the unit was produced, impacting warranty coverage. The serial number is unique to your heater, essential for warranty claims and tracking service history.
Carefully record these details; they’re vital when contacting Rheem customer support or seeking assistance with repairs or replacements.
Troubleshooting Common Issues
If you experience no hot water, first check the power supply or gas connection. For leaks, immediately shut off the water supply and contact a qualified plumber. The EcoNet app can also provide diagnostic information, alerting you to potential problems before they escalate.
Regularly inspect connections and the tank itself for any signs of corrosion or damage. Prompt attention to issues prevents costly repairs.
No Hot Water Troubleshooting
If hot water is unavailable, verify the unit is powered on and the gas supply is active. Check the thermostat setting and ensure it hasn’t been accidentally lowered. The EcoNet app displays hot water availability and can indicate error codes. Resetting the unit may resolve minor issues.
Inspect the circuit breaker or fuse box. If problems persist, contact Rheem customer support for assistance, providing the model and serial number.
Leak Detection and Prevention
Regularly inspect the water heater and surrounding area for any signs of leaks, including drips or puddles. Check all connections, including the temperature and pressure relief valve (TPR valve). Ensure proper installation and adherence to local plumbing codes are crucial for leak prevention.
If a leak is detected, immediately shut off the water supply and contact a qualified plumber. Ignoring leaks can lead to significant water damage and potential safety hazards.
Safety Precautions
Always prioritize safety when installing, operating, and maintaining your Rheem Performance Platinum water heater. Follow all electrical and gas safety guidelines to prevent hazards. Ensure proper ventilation for gas models to avoid carbon monoxide buildup. Never attempt repairs yourself if you are not a qualified technician.
Regularly inspect for leaks and ensure the TPR valve is functioning correctly. Disconnect power or gas before any maintenance.
Electrical Safety Guidelines
Before any electrical work, disconnect power at the breaker. Ensure the water heater is properly grounded to prevent shock hazards. Never use damaged cords or plugs; replace them immediately. Avoid exposing electrical components to water. Installation must comply with local electrical codes, and a qualified electrician should perform all wiring.
Regularly inspect wiring for damage and address any issues promptly.
Gas Safety Guidelines
Always ensure adequate ventilation when working with gas appliances to prevent carbon monoxide buildup. If you smell gas, immediately evacuate, and contact your gas company or fire department from a safe location. Never attempt to repair gas lines yourself; use a qualified technician.
Regularly inspect gas connections for leaks using a soap solution. Confirm the unit meets Ultra-Low NOx (ULN) emissions requirements if located in California or Utah;
Maintenance and Care
Regular maintenance extends the life of your Rheem Performance Platinum. Flush the tank annually to remove sediment buildup, ensuring efficient heating and preventing corrosion. Inspect the anode rod – a crucial component – and replace it when depleted to protect the tank from rust.
Monitor for leaks and address them promptly. Keep the area around the unit clear for safe access and ventilation.
Flushing the Tank
Regularly flushing your Rheem Performance Platinum removes sediment, maintaining efficiency and extending its lifespan. Turn off power/gas and water supply. Attach a hose to the drain valve, directing it to a safe drainage point. Open the drain valve and allow the tank to empty completely.
Flush with water until clear, then close the valve and restore water supply before powering on.
Anode Rod Inspection and Replacement
The anode rod protects the tank from corrosion; inspect it annually. Turn off power/gas and water. Locate and remove the anode rod (typically on top of the heater). If significantly corroded (less than 6 inches remaining), replace it with a new one.
Proper installation prevents leaks. A depleted rod voids the tank warranty, so regular checks are crucial for longevity.
Recalled Models and Safety Notices
Check for recalled Rheem Performance Platinum electric water heaters. A recall exists for certain models; verify if your unit is affected via the Rheem website or the Consumer Product Safety Commission (CPSC). Immediately discontinue use if a recall applies and follow Rheem’s instructions for repair or replacement.
Safety is paramount; ignoring recalls can pose risks. Always register your water heater for recall notifications.
Identifying Recalled Performance Platinum Electric Water Heaters
To identify a recalled unit, locate the rating plate, typically near the bottom of the water heater. Carefully examine the model number and serial number listed on the plate. Compare these numbers against the list of recalled units published on the Rheem website or the CPSC website.
If your unit’s numbers match a recalled model, immediately contact Rheem for assistance.
Technical Specifications
Rheem Performance Platinum models offer varying BTU ratings, dependent on fuel type – natural gas or electric. Typical natural gas models range up to 76,000 BTU, while electric options vary. Product dimensions differ by size; heights range from 62 to 75 inches, and widths from 20.25 to 24.25 inches.
Specific dimensions are detailed in the model’s individual specification sheet.
BTU Ratings and Fuel Types
Rheem Performance Platinum water heaters are available in both natural gas and electric models, each with distinct BTU ratings. Natural gas units can reach 76,000 BTU, providing substantial heating capacity. Electric models offer varying BTU equivalents, dependent on tank size and voltage.
Choosing the correct fuel type and BTU rating is crucial for optimal performance and efficiency.
Product Dimensions (Height, Width)
Rheem Performance Platinum water heater dimensions vary based on model and fuel type. Plug-in Heat Pump Water Heater heights range from 63 to 75 inches, while widths span 20.25 to 24.25 inches.
Traditional models also exhibit size variations. Accurate measurements are essential for ensuring proper fit within the designated installation space, preventing future complications.
Hybrid Electric Heat Pump Technology (ProTerra)
The Rheem ProTerra Hybrid Electric Heat Pump Water Heater represents the pinnacle of efficiency. Utilizing heat pump technology, it dramatically reduces energy consumption compared to standard electric models.
This “smartest” option leverages advanced features for optimal performance and cost savings. ProTerra models offer superior efficiency, making them an environmentally conscious and economically sound choice for homeowners seeking sustainable hot water solutions.
Smartest and Most Efficient Option
The Rheem ProTerra stands as the most efficient water heater available, utilizing heat pump technology to minimize energy waste. Its intelligent design learns usage patterns, optimizing performance and lowering utility bills. This innovative system delivers substantial savings while providing consistent, reliable hot water.
ProTerra’s advanced features and connectivity make it a truly “smart” choice, offering unparalleled control and efficiency for the modern homeowner.
Water Electrolysis and Hydrogen Production
Research explores water splitting electrolysis, a process where water molecules are separated into hydrogen and oxygen using electricity. Platinum plays a crucial role as a catalyst in this reaction, enhancing efficiency. The utility model discloses a device for purifying hydrogen produced through water electrolysis.
This technology holds potential for clean energy solutions, though its direct application within the Performance Platinum isn’t explicitly detailed.
The Role of Platinum in Water Splitting Electrolysis
Platinum’s catalytic properties are vital in water splitting electrolysis, facilitating the reaction at lower energy inputs. Studies, like those cited in Platinum Met. Rev., demonstrate platinum’s effectiveness. It reduces overpotential, improving hydrogen production efficiency. Electrochemical research continually explores optimizing platinum’s use, alongside other materials, for enhanced performance and cost-effectiveness in this process.
However, its application to the Rheem unit is indirect.
Shipping and Delivery Information
Rheem covers all shipping charges for Performance Platinum models – 50, 85, 120, and the new 175-gallon sizes. Expect delivery within a few days, without requiring a deposit. Rheem streamlines the process, ensuring a swift arrival to your location. Careful handling is prioritized during transit to prevent damage. Confirm delivery details and inspect the unit upon arrival for any potential issues.
Rheem Pays Shipping Charges
A significant benefit of purchasing a Rheem Performance Platinum water heater is that Rheem directly covers all associated shipping costs. This applies to all available sizes – 50, 85, 120, and the recently introduced 175-gallon models. Customers won’t encounter any hidden fees or deposit requirements. This streamlined shipping policy simplifies the purchase and delivery process, offering convenience and value.
Comparison with Other Rheem Models
The Rheem Performance Platinum distinguishes itself from standard Rheem water heaters through its superior energy efficiency and smart features. It boasts Energy Star certification, qualifying for potential rebates, unlike many traditional models. The integrated EcoNet app provides remote control and monitoring capabilities, absent in simpler units. While standard models offer reliable heating, the Platinum delivers enhanced performance and cost savings.
Performance Platinum vs. Standard Rheem Water Heaters
Compared to standard Rheem models, the Performance Platinum excels in efficiency and technology. Standard units provide basic hot water functionality, while the Platinum incorporates features like HydroBoost and EcoNet connectivity for optimized performance. The Platinum’s Energy Star rating translates to lower operating costs, and it often qualifies for rebates. While standard models are cost-effective, the Platinum offers a premium experience with smart controls and substantial long-term savings.
Understanding the EcoNet System
The EcoNet system is central to the Rheem Performance Platinum’s smart functionality. Through the EcoNet app, users gain remote control over hot water availability, tracking energy usage, and adjusting between efficiency and performance modes. This Wi-Fi connectivity allows for customized scheduling and alerts, optimizing energy consumption and providing peace of mind. Detailed app functionality includes leak detection notifications and vacation mode settings, enhancing convenience and control.
Detailed EcoNet App Functionality
The EcoNet app provides comprehensive control over your Rheem Performance Platinum. Users can monitor hot water usage in real-time, set customized schedules for optimal efficiency, and switch between performance and efficiency modes. Leak detection alerts offer immediate notification of potential issues, preventing water damage. Vacation mode minimizes energy consumption during absences, and diagnostic tools assist with troubleshooting. Remote temperature adjustments and energy usage reports further enhance control.
Advanced Features and Technologies
The Rheem Performance Platinum incorporates cutting-edge technologies for superior performance. HydroBoost technology delivers faster recovery times, ensuring a consistent hot water supply. Its intelligent design optimizes energy consumption, reducing utility bills. The unit’s advanced sensors and controls maintain precise temperature regulation. Furthermore, compatibility with smart home systems allows for seamless integration and automated operation, enhancing convenience and efficiency.
HydroBoost Technology
HydroBoost technology significantly enhances the Rheem Performance Platinum’s hot water delivery. This innovative system increases the flow rate, providing up to 50% more hot water during peak demand. It achieves this by optimizing the mixing of incoming cold water with stored hot water, resulting in faster recovery and consistent temperatures. HydroBoost ensures ample hot water for multiple simultaneous uses, improving overall household convenience and satisfaction.
Resources and Support
Rheem provides comprehensive support for your Performance Platinum water heater. For immediate assistance, contact Rheem Customer Support; details are available online and within this manual. Extensive online resources, including downloadable manuals and detailed documentation, are readily accessible on the Rheem website. These resources empower users with self-service troubleshooting and maintenance guidance, ensuring a seamless ownership experience and maximizing product longevity.
Rheem Customer Support Contact Information
For dedicated assistance with your Rheem Performance Platinum, reach out to Rheem’s expert support team. While specific contact details vary, the Rheem website (www.rheem.com) provides the most current phone numbers, email addresses, and live chat options. Accessing their online support portal allows for efficient issue reporting and tracking, ensuring prompt resolution and a positive customer experience. Rheem is committed to providing exceptional service.
Online Manuals and Documentation
Rheem provides comprehensive online resources for the Performance Platinum water heater. Visit the official Rheem website to access downloadable PDF manuals, installation guides, parts lists, and troubleshooting documents. These digital resources offer detailed instructions and diagrams, empowering users to understand their unit fully. Registration unlocks exclusive content and support, ensuring convenient access to vital information whenever needed for optimal performance and maintenance.
